Every account in ShootQ is given a unique Lead Creation Email Address which can be found within the ShootQ Settings > Account > Profile section. Emails can be sent to this address to create leads in the respective ShootQ account.

Required Format

The body must follow a Field: Value format to be accepted by our lead parser. Some fields are required, while others are optional. Lead emails may be directly addressed To the lead creation email address, or may be carbon-copied, but forwarded emails will not be accepted. A sample email is provided below:

Date: Fri, 26 Feb 2010 14:56:14 -0500From: Ryan Petrello 
To: client@example.comCc: mail+unique_lead_email_89ea-013407a808@mailto.shootq.com
Subject: New Lead Information
Content-Type: text/plain; charset=ISO-8859-1; format=flowed

First Name: Joe
Last Name: Lead
Email: joe@example.com
Phone: 111-222-8888
Event Date: Jan 5, 2012
Event Type: Wedding
Comments: These are text-only remarks specified by the client.

Available Fields

Field Name: First Name
Accepted Aliases: Your First Name
Value Requirements: None
Required: Yes*

Field Name: Last Name
Accepted Alias: Your Last Name
Value Requirements: None
Required: Yes*

Field Name: Full Name
Accepted Aliases:
• Name
• Your Name
• Your Full Name
• Full Names
Value Requirement: Either First Name and Last Name, or Full Name is required.
Required: Yes*

Field Name: Email Address
Accepted Aliases:
• Email
• Your Email
• Your Email Address
Value Requirement: Must be a valid Email address.
Required: Yes*

Field Name: Home Phone
Accepted Aliases:
• Phone
• Your Phone
• Daytime Phone
Value Requirements: None
Required: No

Field Name: Work Phone
Accepted Alias: None
Value Requirements: None
Required: No

Field Name: Cell Phone
Accepted Alias: None
Value Requirements: None
Required: No

Field Name: Event Date
Accepted Aliases:
• Date of Event
• Shoot Date
• Your Event Date
• Wedding Date
• Your Wedding Date
• Date
• Date of Your Wedding
Value Requirements: None
Required: No

Field Name: Event Type
Accepted Aliases:
• Type of Event
• Shoot Type
• Type of Shoot
• Event
• Interested In
Value Requirement: This can be Wedding, Portrait, or any preconfigured Job Type. If an invalid value is specified, this will default to Job.
Required: No

Field Name: Referrer
Accepted Aliases:
• Referrer
• Referred By
• How Did You Hear About Us
• Where Did You Hear About Us
Value Requirements: None
Required: No

Field Name: Remarks
Accepted Aliases:
• Remarks
• Comments
• Message
• Notes
• Your Needs
Value Requirements: None
Required: No

Dealing with Errors

When ShootQ encounters a lead creation email that doesn't meet the requirements specified in this document, it will always queue an email to the address on file for the account. This email will include information on what went wrong, some tips on troubleshooting, and the original email ShootQ received.

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