Skip to main content

Creating Leads via Email

IMPORTANT: In order to prevent spam leads, please set up reCaptcha on your website's contact form.

Written by Paolo Jimenez

Every account in ShootQ is given a unique Lead Creation Email Address which can be found within the ShootQ Settings > Account > Profile section. Emails can be sent to this address to create leads in the respective ShootQ account.

Required Format

The body must follow a Field: Value format to be accepted by our lead parser. Some fields are required, while others are optional. Lead emails may be directly addressed To the lead creation email address, or may be carbon-copied, but forwarded emails will not be accepted. A sample email is provided below:

Date: Fri, 26 Feb 2010 14:56:14 -0500From: Ryan Petrello 
To: client@example.comCc: mail+unique_lead_email_89ea-013407a808@mailto.shootq.com
Subject: New Lead Information
Content-Type: text/plain; charset=ISO-8859-1; format=flowed

First Name: Joe
Last Name: Lead
Email: joe@example.com
Phone: 111-222-8888
Event Date: Jan 5, 2012
Event Type: Wedding
Comments: These are text-only remarks specified by the client.

Available Fields

Field Name: First Name
​Accepted Aliases: Your First Name
​Value Requirements: None
​Required: Yes*

Field Name: Last Name
​Accepted Alias: Your Last Name
​Value Requirements: None
​Required: Yes*

Field Name: Full Name
​Accepted Aliases:
• Name
• Your Name
• Your Full Name
• Full Names
​Value Requirement: Either First Name and Last Name, or Full Name is required.
​Required: Yes*

Field Name: Email Address
​Accepted Aliases:
• Email
• Your Email
• Your Email Address
​Value Requirement: Must be a valid Email address.
​Required: Yes*

Field Name: Home Phone
​Accepted Aliases:
• Phone
• Your Phone
• Daytime Phone
​Value Requirements: None
​Required: No

Field Name: Work Phone
​Accepted Alias: None
​Value Requirements: None
​Required: No

Field Name: Cell Phone
​Accepted Alias: None
​Value Requirements: None
​Required: No

Field Name: Event Date
​Accepted Aliases:
• Date of Event
• Shoot Date
• Your Event Date
• Wedding Date
• Your Wedding Date
• Date
• Date of Your Wedding
​Value Requirements: None
​Required: No

Field Name: Event Type
​Accepted Aliases:
• Type of Event
• Shoot Type
• Type of Shoot
• Event
• Interested In
​Value Requirement: This can be Wedding, Portrait, or any preconfigured Job Type. If an invalid value is specified, this will default to Job.
​Required: No

Field Name: Location Name
Mapping: location_name
Accepted Aliases: Event Location Name
​Value Requirements: None
​Required: No

Field Name: Street
Mapping: street
Accepted Aliases: Street Address 1
​Value Requirements: None

Required: No

Field Name: Address2
Mapping: address2
Accepted Aliases: Street Address 2
​Value Requirements: None
​Required: No

Field Name: City
Mapping: city
Accepted Aliases: None
​Value Requirements: None
​Required: No

Field Name: State
Mapping: state
Accepted Aliases: Province
​Value Requirements: None
​Required: No

Field Name: Zip
Mapping: zip
Accepted Aliases: Zip Code, Zipcode
​Value Requirements: None
​Required: No

Field Name: Country
Mapping: country
Accepted Aliases: None
​Value Requirements: None
​Required: No

Field Name: Referrer
​Accepted Aliases:
• Referrer
• Referred By
• How Did You Hear About Us
• Where Did You Hear About Us
​Value Requirements: None
​Required: No

Field Name: Remarks
​Accepted Aliases:
• Remarks
• Comments
• Message
• Notes
• Your Needs
​Value Requirements: None
​Required: No

Dealing with Errors

When ShootQ encounters a lead creation email that doesn't meet the requirements specified in this document, it will always queue an email to the address on file for the account. This email will include information on what went wrong, some tips on troubleshooting, and the original email ShootQ received.

Did this answer your question?