ShootQ Support

Recommended guidelines to help get your account set up quickly

Steps to Getting Started with ShootQ

Learn how to use the guide to configure your account.

Onboarding Setup Guide

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New to the Q? Get your account dialed in quickly

Getting Started Guide

Learn how to create a new contact and edit their profile

Adding A New Contact

Learn how to create, edit, and update a new job

Creating a New Job

Learn to create Proposals and allow clients to sign contracts and make invoice payments

Booking Process: Creating a Proposal

The client's personalized job portal explained

Client Site Overview

Account Overview

Learn how to set up your user and company profiles

User Profile and Company Information

Configure your products and services for packages and a-la-carte ordering

Setting Up Pricing: Products and Services

Configuring pre-set packages to offer your clients during the booking process

Setting Up Pricing: Packages

Contract Templates

Job Types, Job Roles, and Event Types

Learn to configure your tax rates and tax settings

Setting Up Taxes

Customize how elements of your invoices are displayed for your clients

Invoice Settings

Setting Up Your Account - Basic

Set up a payment gateway to allow your clients to pay via credit card

Integrating a Merchant Account

Learn how to add users to your account and set their access levels and job roles

Adding Team Members and Assigning Roles

Configure re-usable email templates for corresponding with clients

Creating Email Templates

Learn how to create pre-configured settings for your proposals

Proposal Settings Templates

Configure pre-set payment schedules that can be used on multiple jobs

Creating Payment Schedules

Creating Discounts

Questionnaires

Setting Up the Contact Form

Syncing Your Apple and ShootQ Calendars

Syncing Your Google and ShootQ Calendars

Syncing Your Outlook and ShootQ Calendars

Setting Up Your Account - Advanced

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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